Terms & Conditions
For any questions about our Terms & Conditions please email [email protected]
1. Our website
Use of this website and any service contained within constitutes acceptance of these Terms & Conditions. You must expressly accept these Terms & Conditions when purchasing a subscription.
2. Who we are
We are Hysteric Flora Limited, trading as Lickerish Library. We are a company registered in England & Wales, with company number 10854230. Our registered office address is Ams South Street House, 51 South Street, Isleworth, England, TW7 7AA.
3. Models / Actors
All models, actors, actresses and other persons that appear in any visual portrayal of actual or simulated sexually explicit conduct appearing on, or otherwise contained in lickerishlibrary.com were over the age of eighteen (18) years at the time the visual image was produced. Records are obtained via identification verification software (Veriphy.com).
4. Customer Use
4.1 You should always check the contact information you provide is correct before creating a customer account or proceeding to payment.
4.2 Our website is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.
5. Account Integrity
5.1 As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username and password using the names and information of another person or use words that are the trademarks or the property of another party or language that is vulgar, obscene or in any other way inappropriate.
5.2 You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
5.3 You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third- party, you should inform us immediately.
6. Product & Service Pricing
6.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
6.2 We reserve the right to alter all product and service pricing without notice for new orders.
7. Your Order
7.1 When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to purchase a subscription.
7.2 Your offer is only accepted by us once we have emailed you to confirm the creation of your account, which gives access to the subscription service.
7.3 Product or service items not included within your account email are not included in the order and contract between you and us.
7.4 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
7.5 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third-party card or account.
8. Subscription Period & Free Trials
8.1 After satisfactory payment of the subscription fees and email confirmation in accordance with clause 7.2, you will have access to the subscriber section of the website, and the products and services provided on it, for your subscription period.
8.2 To avoid any disruption of service your subscription will automatically renew at the end of each subscription period.
8.3 For annual subscriptions you will automatically receive an email notification before your subscription expires notifying you of your forthcoming renewal and providing details of how to cancel your renewal should you wish to do so.
8.4 Where we are unable to renew your subscription we will automatically suspend or downgrade your account and notify you via email and allow you to update your payment details or take out a new subscription. Please note in this instance you may lose any previous discount or special offer related to your previous subscription.
8.5 Where you are offered a free-trial period you will receive an email notification no less than seven days before your free trial-period is due to end notifying you that you will be charged at the end of the free trial, unless the subscription is cancelled by you.
9. Account termination
9.1 You can terminate your account and stop using the Service at any time by doing the following:
(a) By using the tools provided for account termination on this Website, located under ‘My Account’ and clicking on ‘My Subscription’.
(b) By directly contacting us using the following email [email protected]
9.2 Termination of your account will also cancel your subscription – see clause 10 below.
10. Cancellation Rights, Defects and Refunds
10.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a right to cancel your subscription.
10.2 Because your subscription grants you immediate access to downloadable, electronic or “softcopy” goods and/or other electronic services of immediate value, by accepting these Terms & Conditions you waive your right to a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
10.3 In the case of a defective service we reserve the right to offer an additional free period of service or issue a partial or full refund at our sole discretion.
10.4 Where a refund is offered and accepted by you it will be made within seven working days of receiving your acceptance of a refund.
10.5 Once a refund is issued your subscription will be terminated.
10.6 If you cancel your subscription in any other circumstances, you will not be entitled to a refund.
11. Suspensions or Termination
11.1 We reserve the right to suspend or terminate (with or without notice) your account if you, in our sole judgment, are in breach of these Terms and Conditions. If we suspend or terminate your account, we will inform you of the reason.
11.2 If a customer account is suspended the suspension period and any reactivation will be at our sole discretion.
12. Access
We take all reasonable steps to ensure the website is available and functioning fully at all times. However, we do not accept any responsibility for “down-time” or poor performance of our fileservers or where the website or any associated service is unavailable for any reason, whether within or outside our direct control.
13. Disclaimer
13.1 We are not responsible for the accuracy of any content on the website nor any advertisements placed on the website.
13.2 We are not responsible for any links to third-party websites from our website and the inclusion of any link does not imply an endorsement of a third-party website by us.
14. Customer Complaints
We endeavour to respond to all customer complaints or queries within five working days.
15. Privacy
We use your personal data as set out in our privacy notice.
16. Events outside our control
We shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder, epidemic or pandemic, or industrial dispute.
17. Licence
17.1 All content, including but not limited to stories, photography, illustration, film or other media,databases, graphics, buttons, icons, logos, layouts and look & feel are the intellectual property of Hysteric Flora Limited, unless expressly acknowledged as otherwise.
17.2 We grant you a licence to access the content, information and services contained within our website for personal use only. If you are visiting this website without a subscription, this licence applies solely to the publicly available content, information and services. If you are a subscriber, this licence also applies to the content, information and services available under your subscription.
17.3 This licence allows you to download and cache (using your browser) individual pages from our website.
17.4 Without limitation, this licence does not allow you to do the following (unless you have our prior express written permission):
(a) use content in any way that is not necessary or implicit in the proper use of the Service;
(b) copy, download, share, modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on this Website, nor allow any third party to do so through your device, even without your knowledge;
(c) make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question;
(d) copy, edit or otherwise manipulate our website design, layout, content or text;
(e) place our website (or any part of it) within the frameset of another website;
(f) “deep link” to pages within our website;
(g) link to our website in a misleading, false, derogatory or in any other way offensive manner; or
(h) data mining, extraction or utilisation of product information from our website.
18. Reasonably Foreseeable Losses
18.1 We’re responsible for losses you suffer caused by us breaking this contract unless those losses are:
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Unexpected – meaning it was not obvious that it would happen, and you didn’t say anything to us before we accepted your order that meant we should have expected it.
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Caused by a delay outside our control – see clause 16.
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Avoidable – meaning you could have avoided it by taking reasonable action.
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A business loss – meaning that it relates to your use of our service for the purposes of your trade, business craft or profession. We do not allow business use of our services.
18.2 We do not exclude or limit liability for death or personal injury caused by the negligence or breach of duty by employees, our officers or us.
19. Severability
The paragraphs, sub-paragraphs and clauses of this Agreement shall be read and construed independently of each other. Should any part of this Agreement or paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
20. Waiver
Failure by us to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.
21. The Consumer Rights Act 2015
These Terms & Conditions are specifically written in accordance with the Consumer Rights Act 2015. Should these Terms & Conditions conflict with the Act, the Consumer Rights Act 2015 shall prevail and apply.
22. Your Statutory Rights
Where acting as a consumer your statutory rights are unaffected.
23. Entire Terms & Conditions
These Terms & Conditions set out the entire agreement and understanding between you and us.
24. Amending these Terms & Conditions
24.1 We reserve the right to change these Terms & Conditions at any time.
24.2 Except as set out in clause 24.3 below, we may change these Terms & Conditions without giving notice, e.g. by updating this page.
24.3 To the extent that these Terms & Conditions apply to your existing subscription(s), we will notify you at least 30 days in advance of any changes to them, or in respect of an increase in price, prior to the renewal date for your subscription. If the changes would result in a material detriment to you as a subscriber, we will give you the opportunity to cancel your subscription and be refunded pro rata for the part of the subscription period you have not used.
